Here's why:


Option A - in case you're using the custom stock or default stock options


In this case, your app is not setup properly.


Follow the placement guide to add it to your store.


Option B - in case you're using the real stock option


In this case, it's a result of your total setting.


Follow these steps:


(1) Add the total to be the current stock level + 1 of your most in stock product




(2) Mark "show per variant"



(3) If you used the "hide on large stock" option - make sure you're not trying to test a product with more stock than your setting.


Have you verified (1)+(2)+(3) and saved your changes?


In this case, your app is not setup properly.


Follow the placement guide to add it to your store.