Cookie Bar FAQs

The cookie banner does not show
Here's why it might happen: You clicked the app Once clicked, the banner will be closed and not shown again. To test the app - use incognito m...
Sat, 6 Nov, 2021 at 5:12 PM
Are you GDPR compliant?
GDPR law requires multiple conditions: * Getting customers consent to collection of their data in your store. * Specifying how and when this informatio...
Fri, 2 Oct, 2020 at 2:34 PM
Do you store customers data in the app?
No - the app is only a visual representation of a cookie consent bar and does not store any information on our end. Your customers data is managed by Sh...
Wed, 15 Jul, 2020 at 1:38 PM
Using custom CSS / JS in the app
Have some coding skills? You're able to add custom CSS / JS code to your app. Head over to the "advanced" tab > use the custom CSS...
Sun, 9 Aug, 2020 at 12:15 PM
How to design the app to match your store
Option A:  Using our quick themes. We offer pre-made design themes you can use on your store. Click any of the following to apply a quick design to yo...
Sun, 26 Jul, 2020 at 11:12 AM
How to show the app to EU visitors only?
1. Open the app. 2. In the first settings box, select "Show on" > EU only 3. Click "save". Once you save, we will only...
Wed, 15 Jul, 2020 at 1:40 PM
Themes 2.0 install guide (NOT LIVE YET)
In progress
Thu, 4 Nov, 2021 at 4:07 PM