Honeycomb Upsell FAQs

When does the app show?
Depends on your selection. If you selected cart page: It shows after customers click CONTINUE TO CHECKOUT in your cart page or cart drawer. If y...
Mon, 13 Jul, 2020 at 1:38 PM
Cart page funnel does not show
Follow these steps to troubleshoot your Cart page funnel: 1) Click on "preview" in your funnels list Does the funnel show? If not - here&...
Mon, 3 Aug, 2020 at 7:20 PM
Product page funnel does not show
Follow these steps to troubleshoot your Product page funnel: 1) Click on "preview" in your funnels list Does the funnel show? If not - he...
Wed, 29 Jul, 2020 at 4:01 PM
How to Split test?
1) Head over to your funnels tab. 2) Click on "New Funnel". 3) Select a funnel type. 4) Select a trigger. 5) Scroll down to the of...
Wed, 29 Jul, 2020 at 4:09 PM
What are draft orders?
( ! ) you should only consider orders that appear in your orders tab as complete upsell purchases. Draft orders are our way to apply automatic discounts...
Thu, 20 Aug, 2020 at 7:58 PM
How do we calculate views?
A funnel view is calculated as  a unique view  of a unique funnel. The monthly quota is based on the sum of all funnel views. Consider the followi...
Thu, 21 May, 2020 at 8:45 PM
How to open Honeycomb on any webpage
1. Open "Funnels" tab. 2. Hover above the funnel you want to trigger. 3. Copy the ID. Option 1: Triggering the funnel on any pag...
Fri, 28 Aug, 2020 at 1:05 PM
How to create an upsell funnel
(!) For a detailed video guide, see this video 1. Open the Funnels tab and click on New Funnel. 2. Enter a funnel name or use the auto-gener...
Sat, 16 May, 2020 at 6:48 PM
How to preview a funnel in Honeycomb
Option A 1. Open the "Funnels" tab. 2. Click to edit or add a new funnel. A preview will be shown to your right Option B 1. Op...
Sat, 16 May, 2020 at 6:49 PM
How to design Honeycomb to match your site visual language
1. Open the "Design" tab to edit everything design related int he app. 2. Choose a pre-made template to start with by clicking on one of ...
Mon, 20 Apr, 2020 at 10:27 AM