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Knowledge base
FAQs
Trust Badges FAQs
6
Setup - how to add trust badges to your store
How to manually add trust badges to your product page
How to manually add trust badges to your site footer
How to manually add trust badges to your cart page
How to customize badges design
See all 6 articles
Sticky Add to Cart FAQs
12
Setup - how to add sticky add to cart to your store
How to customize the bar design
How to add button animation
How to skip cart page and go directly to checkout
How to design the confirmation bar
See all 12 articles
Honeycomb Upsell FAQs
17
When does the app show?
Cart page funnel does not show
What are draft orders?
How to open Honeycomb on any webpage
Preview doesn't show
See all 17 articles
Currency Converter FAQs
28
Setup - how to add currency converter in your store
Auto Conversion does not seem to be working?
How to uninstall Currency Converter
Adding the app to the header / footer
How to add the cart notice manually to your theme
See all 28 articles
Video Sales Pop FAQs
7
Setup - how to add Video Sales Pop to your store
Add to cart pop-ups do not seem to work
How to show orders popup notifications
How to show add to cart popup notifications
How to change or remove video animations
See all 7 articles
Countdown Timer FAQs
3
How to manually add Product Countdown Timer to your store
How to customize Countdown design
How to show the countdown on specific products
Popcorn Replay Session Recordings FAQ
9
Where do I find my password?
Why do I see 0 - 5 second sessions?
Why I see grey squares?
Why there's a 500 recordings limit?
How to start recording sessions in your store
See all 9 articles
Cookie Bar FAQs
6
How to design the app to match your store
Using custom CSS / JS in the app
Are you GDPR compliant?
How to show the app to EU visitors only?
Do you store customers data in the app?
See all 6 articles
Announcement Bar FAQs
4
How to add the announcement bar to your store
How to target specific countries
How to schedule your announcement
How to show the app in selected pages
Free Shipping Bar FAQs
4
How to add the announcement bar to your store
How to schedule your free shipping bar
How to target specific countries
How to show the app in selected pages
SMS Bear FAQs
10
Why do you support US, CA and IL only?
How to test the app?
Why should I comply with TCPA and CTIA regulations?
SMS Bear Terms of Service
How to test the your automation
See all 10 articles
Bundles Bear FAQs
9
Setup - how to add bundles to your store
Bundle discounts do not show in the cart page / cart drawer / ajax cart
Bundle discounts are not applied in checkout
How to uninstall the app
How to create a bundle offer
See all 9 articles
Help Desk Software
by Freshdesk