Currency Converter FAQs

Currency Converter FAQs

How to auto convert prices based on location
1. Open the app. 2. Toggle "auto prices" to ON. BEFORE: AFTER: The app would now convert your prices automatically based on yo...
Sun, 23 Feb, 2020 at 2:49 PM
How to test the app with VPN
Have you turned on VPN and currency converter does not seems to be working? When visitors enter your store for the first time, we auto detect their loca...
Fri, 19 Jun, 2020 at 10:30 PM
The app messed up my theme / shows code
No worries. It's because your theme has a unique way to handle our currency format. Revert back, and the app would work as expected. Follow these...
Sun, 26 Jul, 2020 at 10:34 AM
How to hide the currency selector in your store
1. Open the app. 2. Scroll down to "Currency Selector" settings. 3. Uncheck the "show selector" checkbox. That would hi...
Sun, 23 Feb, 2020 at 3:01 PM
How to round converted prices
1. Open the app. 2. Scroll down to the "smart pricing" setting panel. 3. Select one of these options: Option 1 - remove decimals ...
Sun, 23 Feb, 2020 at 2:57 PM
Known Issues - Unsupported themes and apps
Some themes and apps do not support custom currency formats. The app would not work when using these: * SectionHub Page Builder * Dynamic Produc...
Wed, 29 Jul, 2020 at 5:56 PM
Why is this app free?
We believe auto conversion based on your customer's location is a must for any merchant who sells internationally. We hope you found this app usefu...
Sun, 26 Jul, 2020 at 10:33 AM
Rounding / hiding decimals / formatting does not apply
Each store has 1 default currency. All other currencies in your are divided into 2 groups: 1) Currencies that are supported in checkout Any currency t...
Thu, 27 Aug, 2020 at 3:47 PM
Currency returns to original format when changing variants on some themes
The Auto Multi Currency Converter app should respond automatically to any changes in your product page such as variant changes. On some themes it might be t...
Thu, 27 Aug, 2020 at 2:10 PM
Can you set this app for me?
We sure can. We will just need access to your store. Follow these steps: 1. From your Shopify admin, click Settings, and then click Plan and per...
Sun, 19 Apr, 2020 at 1:16 PM